Privacy Policy

Last updated: 01 January 2025

WISE Promotions (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, including through our website, services, or communications.

  1. What Information We Collect

  We may collect the following types of information:

  • Contact Information: Name, business name, address, email, and phone number

  • Order Information: Product selections, delivery details, billing and payment information

  • Account Details: Login credentials, preferences, and communication history

  • Marketing Preferences: Your preferences in receiving marketing from us

  • Website Usage: IP address, browser type, pages visited, and cookies (see Section 6)

  2. How We Collect Your Information

  We collect personal information when you:

  • Visit or interact with our website or social media

  • Fill out a contact, quote, or order form

  • Communicate with us via email, phone, or online chat

  • Subscribe to newsletters or marketing emails

  • Participate in promotions, surveys, or events

We may also collect information from third-party providers like payment gateways, logistics partners, or marketing platforms.

  3. Why We Collect Your Information

  We use your personal information to:

  • Process orders and deliver promotional products

  • Provide quotes, invoices, and transaction confirmations

  • Communicate regarding customer service, updates, or support

  • Improve our website, services, and customer experience

  • Send marketing communications, if you have opted in

  • Meet legal obligations and prevent fraud

  4. Disclosure of Your Information

  We may share your information with:

  • Service Providers: Payment processors, delivery services, IT and web support

  • Marketing Platforms: For email or ad campaigns (only if you opt in)

  • Regulatory Authorities: If required by law or to protect legal rights
    We do not sell your personal information to third parties.

  5. Security of Your Information

  We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. These include secure servers, SSL encryption, and restricted access protocols.

  6. Cookies and Website Tracking

  Our website uses cookies and similar technologies to:

  • Improve website functionality and performance

  • Understand how users interact with our content

  • Provide personalised product recommendations

You can manage cookies via your browser settings.

  7. Marketing Communications

  If you opt in, we may send promotional emails or offers. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

  8. Accessing and Updating Your Information

  You may request access to the personal information we hold about you, or request corrections, by contacting us using the details below. We will respond within a reasonable timeframe.

  9. Changes to This Policy

  We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated revision date.


  10. Contact Us

  If you have questions about this Privacy Policy or your personal information, please contact us:

WISE Promotions

Email: admin@wisepromotions.com.au
Phone: 04 2265 2604
Website: www.wisepromotions.com.au

Main Menu